Thank you for visiting the website operated by VIETNAM‑KOREA IT OUTSOURCING CENTER CO., LTD. We respect and are committed to safeguarding your private information. Please read the Consumer Personal Data Protection Policy below to understand the commitments we make to respect and protect the rights of visitors. Protecting consumers’ personal data and building your trust are very important to us. Therefore, we will handle your name and other related information in accordance with this policy. We collect only the information necessary for purchase transactions.

CONSUMER PERSONAL DATA PROTECTION POLICY

Consumers or Customers will be required to complete all fields in the form available on the website https://map.kvit.vn/, such as: full name, address (home or office), email address (business or personal), phone number (mobile, home, or office), credit‑card details (card type and number, CVC code, expiry date, cardholder name) and, where possible, optional preferences. This information is required to place and complete the Customer’s online order (including sending an order‑confirmation email to the Customer).

  • Cookies and web beacons:
    Cookies are data files stored temporarily or permanently on the Customer’s computer hard drive. Cookies are used to authenticate, track sessions (maintain state), and preserve specific information about the use and users of https://map.kvit.vn/, such as website preferences or e‑cart details. Cookies may also be placed on the Customer’s computer by advertising service providers contracted with us for the above purposes, and the data collected by these cookies is completely anonymous. If the Customer does not consent, they may delete all cookies already stored on their hard drive by searching for files with “cookie” in their names and deleting them. In the future, the Customer may adjust their browser settings to block future cookies; please note that doing so may prevent full use of all features of https://map.kvit.vn/. For more information about (using and opting out of) cookies, please visit www.allaboutcookies.org.
  • Web beacons: These are small software code strands that represent a graphic image request on a webpage or email. They may or may not contain a visible graphic image related to the web beacon and are typically designed to blend into the background of the webpage or email. Web beacons can be used for purposes such as site traffic reporting, visitor counts, ad verification and reporting, and personalisation. The web beacons we use collect only anonymous data.
PURPOSE OF COLLECTING CONSUMERS’ PERSONAL DATA

To provide services to Customers and to manage and use Consumers’ personal data for the purpose of maintaining a Consumer database and promptly handling arising situations (if any).

SCOPE OF USE OF PERSONAL DATA

The website https://map.kvit.vn/ uses the personal data provided by Consumers to:

  • Provide services to Consumers;
  • Send notifications about information exchanges between Consumers and our company;
  • Prevent destruction or appropriation of Consumers’ user accounts or acts of Consumer impersonation;
  • Contact and resolve complaints with Consumers;
  • Confirm and exchange information about Consumers’ transactions on the website;
  • Comply with requests from competent state authorities.
PERSONAL DATA RETENTION PERIOD

Indefinite, unless the Consumer requests deletion, or the Company is dissolved or declared bankrupt.

ENTITIES OR ORGANISATIONS THAT MAY ACCESS CONSUMERS’ PERSONAL DATA

Consumers agree that, when necessary, the following entities/organisations/individuals have the right to access and collect their personal data, including:

  • Website administrators;
  • Third parties whose services are integrated with https://map.kvit.vn/;
  • Event‑organising companies and sponsors;
  • Competent state authorities upon request in accordance with operating regulations;
  • Market research companies;
  • Financial, legal, and auditing advisers;
  • Complainants who can prove a Consumer’s violation;
  • As required by competent state authorities.
ADDRESS OF THE DATA COLLECTION AND MANAGEMENT UNIT
  • VIETNAM‑KOREA IT OUTSOURCING CENTER CO., LTD
  • Address: 22ᵗʰ Floor, PVI Tower, No. 01 Pham Van Bach Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam.
  • Phone: 0979020701
  • Email: contact@kvit.vn
METHODS AND TOOLS FOR CONSUMERS TO ACCESS AND CORRECT THEIR PERSONAL DATA

Consumers have the right to check, update, adjust, or delete their personal data by logging into the website https:map.kvit.vn and editing their personal information or requesting the administrators to do so. Consumers have the right to file complaints about the disclosure of their personal data to third parties to the administrators. Upon receiving such feedback, we will verify the information, provide reasons, and guide Consumers on restoring and securing their data.

Forms of receiving Consumers’ complaints:
i) By email: contact@kvit.vn
ii) By phone: 0979020701

COMMITMENT TO PROTECTING CONSUMERS’ PERSONAL DATA

Consumers’ personal data on https://map.kvit.vn/ is absolutely protected in accordance with the personal data protection policy posted on https://map.kvit.vn/. The collection and use of each Consumer’s information is carried out only with the Consumer’s consent unless otherwise provided by law or this policy.

We do not use, transfer, supply, or disclose Consumers’ personal data to any third party without Consumers’ consent, except as provided in this policy or by law.

In the event that the information server is attacked by hackers resulting in the loss of Consumers’ personal data, the administrators are responsible for notifying and cooperating with the competent authorities to investigate and handle the matter promptly, and also informing Consumers of the incident.

We absolutely secure all Consumers’ online transaction information, including digital invoices and accounting documents, in KVIT Vietnam’s Tier‑1 secure data centre.

MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CONSUMERS’ PERSONAL DATA

If a Consumer discovers that their personal data is being used for the wrong purpose or scope, they should email a complaint to contact@kvit.vn or call 0979020701 to lodge the complaint and provide related evidence to the administrators. The administrators commit to responding immediately or, at the latest, within 24 working hours of receiving the complaint.